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Interview Details
Title & Link
The head of Booking and Priceline wants you to yell at AI chatbots, not humans - The Verge
Publish Date
August 5, 2024
Interviewees
Glenn Fogel
Interviewers
Nilay Patel
Publisher
The Verge
Topics
Challenges in the travel industry
Competition in the travel industry
Data-driven decision-making
Impact of AI on customer service
Regulation in the tech industry
Role of technology in providing travel services
Structure of Booking Holdings
Value of divisional structure in a company
People Mentioned
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Works Mentioned
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Places Mentioned
Europe
Switzerland
US
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