Interview Details

Title & Link

Interview with ResultsCX CEO Rajesh Subramaniam - YouTube

Publish Date

February 1, 2024

Interviewees

Rajesh Subramaniam

Interviewers

David E. Williams

Publisher

HealthBiz Podcast with David E. Williams

Topics

balancing digital and personal customer interactions

challenges and advancements in customer experience within the healthcare sector

customer retention

integration of omnichannel strategies

methods employed to maintain customer satisfaction and loyalty

pivotal role of companies like Results CX in guiding the healthcare industry's future

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