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Interview Details
Title & Link
Interview with ResultsCX CEO Rajesh Subramaniam — Health Business Group
Publish Date
February 1, 2024
Interviewees
Rajesh Subramaniam
Interviewers
David Williams
Publisher
Health Business Group
Topics
balancing digital and personal customer interactions
challenges and advancements in customer experience within the healthcare sector
consumer-centric model
customer retention
integration of omnichannel strategies
maintaining customer satisfaction and loyalty
role of companies like Results CX in guiding the healthcare industry's future
People Mentioned
David West
Tom Cotter
Works Mentioned
None found.
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Places Mentioned
Boston, MA
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